I couldn't get through to the automatic account information for one of my utility bills to verify the balance I should pay and so, like a good web user, I went to their website to see if I could get an account there and see the balance via that interface. When I went to the page to begin account registration, this is the help text next to the form I was asked to fill out.
Username: AT LEAST 10 characters please. No, forget the please. 10 character minimum. MINIMUM!
Password: At least 4 characters, and NO MORE THAN 10 characters. No specs on whether you have to include letters and numbers, or letters/numbers/mixed case like most sites that are concerned about account security.
You put the security on the PASSWORD, morons. Not the username.
How many people routinely use a username that's at least ten characters? Ridiculous. If this wasn't a one-shot usage (I don't anticipate having to use the site again, even to verify account balance) I would be seriously ticked off.
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